[footfootfoot]

I am dealing with my client who is very intelligent and well educated but too stupid even to use a mac. Anything beyond "I just drag it onto the blue thing and it goes up" is too much to ask for.

What FTP client are you using? "I just drag it onto the blue thing and it goes up"
25 minutes to try and figure out why a doc that was uploaded was zipped as a .bin file that I cannot open up despite unzipping it with stuffit 2010 and power iso.

I'm sure there is a default setting at the bottom of this that compresses uploaded files bigger than such and such.

"Where would I find appleshare?"

Probably somewhere on your computer. Maybe use that nifty search feature you've got there.