[classicman]

I agree HM, except to the reference of the con-game. WAY back there somewhere I mentioned that.

re: glatt - It is extremely rare for any salesperson to not try and upsell the customer. I see it daily. Is there a line between what is best for the client and what is best for the salesperson or their company? Yes, obviously. Most look at it long-term and sell appropriately. Others look for the quick buck and lose lots of customers. This is true in virtually all sales regardless of the product.