Quote:
Originally Posted by Shawnee123
I found the IP address with 192...
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If the problem is with the wireless router (not with your computer's wireless card), then the other computer also would not lease an address. It was an attempt to isolate which component is causing problems so that the Geek Squad does not try to fix a perfectly good computer.
If after 24+ hours, you always have the 192.168.xxx.xxx address and the computer does not connect over that 24 hours, then then your wireless card has connected to the router. Then the DHCP (not DNS) servers is working. Move on to other suspects.
IOW the "IPCONFIG /all" does not report anything useful if the computer is working. It only reports useful facts when the computer will not connect.
And you have also manually started and executed the long anti-virus software scan?
"No problem found" does not say your wireless is working. It just says it is working at a lower level. Malware can exist at higher levels. Or other problems exist.
Proper drivers: depends on the machine. Better machines (ie Dell or HP) mean you go to their web site and check for updates. Sometimes,
www.windowsupdate.com will download a corrected driver - not always.
Further information is found in Device Manager and in the System (event) logs. If you don't know where these are (and it cannot be told here because even the OS was not listed), then use Windows' Start>Help and Support - or whatever the help is called on your machine.
Well, maybe it has been connected all along. But your firewall (or anti-virus software) is blocking access to some site.
Time to better define what you mean by no connection.
Using that command prompt, enter
PING 192.168.1.1
It should ping your router and report echoed back replies.
PING cellar.org
It will also report useful facts.
From the browser (ie Internet Explorer), enter as the address:
192.168.1.1 or
192.168.2.1
That should talk to the server inside the router. What happens.
If Windows puts up a screen about no connection and has somewhere to diagnosis a connection, well do that. Windows should report if the computer is not connected, why, and may even correct it. But again. What computer? What OS?
Just some ideas. None are intended to fix anything. Every one is only to report the minute detail that actually says what is wrong. First and more important - identify the problem. Fixing comes later.