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Except for that providing good choices of products cheaply in well-lit stores with trained employees running good systems.
What people really don't like is the continual churn of change that our economy demands. It would appear that some of Walmart's worst qualities come from demanding -- and getting -- the very lowest of prices from their suppliers. In doing so, they are price advocates for every one of their customers, too; they reflect the needs of their customers, because that's what the very best retailers do.
Walmart is successful because our economy needed a vast consolidation of retailers. If they replace three employees with two, they are creating wealth through improving the very logistics of the nation. We are all sore about it because retailing is drying up as a source for entrepreneurship, and as a nation we appreciate entrepreneurs and worship the underdog. But we like the changes in our lifestyle that this is bringing about even better. We don't like the underdog so much that we want to shop in Kmarts, for chrissakes.
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