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I get people bitching at me over the phone, in my face, through e-mail, poorly-worded Service Center tickets, on my cell phone in the middle of the night (my favorite). I'm the guy that the call center gets escalated to. I get to tell people that I'm going to fix things that I can't do anything about, and then I get to call another call center to get it worked on! I support the biggest crybabies in the world: computer-illiterate doctors!
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There's a level of facility that everyone needs to accomplish, and from there
it's a matter of deciding for yourself how important ultra-facility is to your
expression. ... I found, like Joseph Campbell said, if you just follow whatever
gives you a little joy or excitement or awe, then you're on the right track.
. . . . . . . . . . . . . . . . . . . . . . . . . . Terry Bozzio
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