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kerosene · 07-19-2007, 10:39 AM

Is it plugged in? Many times that is problem.

I get it, Flint. At my previous job, I was a lead for a support organization where the support team called me for help in solving software problems. I remember one problem taking 4 different explanations on 4 different occasions to the same person about the same problem before she got it. These were our support people. Arg.

07-19-2007, 10:39 AM	#5
kerosene Touring the facilities Join Date: Nov 2002 Location: The plains of Colorado Posts: 3,476	Is it plugged in? Many times that is problem. I get it, Flint. At my previous job, I was a lead for a support organization where the support team called me for help in solving software problems. I remember one problem taking 4 different explanations on 4 different occasions to the same person about the same problem before she got it. These were our support people. Arg.