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Mothers can be very possessive even when their children are in the wrong. I have heard my wife say more than once that she has overreacted to a situation involving my son. Most tend to respond well to positive instruction towards their children rather than negative. Don't get me wrong. I don't think you did anything wrong here. But, since you are dealing with strangers and their children, it would be best to try distraction tactics rather than trying to correct the child.
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