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Keep telling her you are available, that you will help, that she doesn't need to tolerate this. You may think you've said it enough, but she's on a loop where she's hidden it for a while. She needs the repetition.
Don't judge her, don't inflame the batterer. Just be there for her and offer what help you can. If you can, offer an ear to just listen to her.
One of the hard things is to recognize that we don't have to understand what she's going through. In fact, you'll probably never know all the sordid detail even if you're her twin or her child or her parent.
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