Quote:
Originally Posted by rkzenrage
I've never been to one of these stores (Major pharmacy chains such as CVS Corp., Rite-Aid Corp. and Walgreen Co. Kroger, Publix, etc...) where they have more than one pharmacist on duty, so are they going to let the cashier fill it?
This makes no sense to me. They are saying nothing.
What ACTION are they taking?
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I assume the action they are taking is to make sure that all their stores are aware of the policy - the store in question did not act according to company policy but it may have claimed ignorance.
And yes, it certainly could (should) be rung through a normal till in situations where the pharmacist doesn't want to process the sale. When I worked the twilight shift at a 24 hour supermarket the pharmacy was locked at 21.00. If a customer requested an OTC drug that was locked away (high value items usually) the duty manager had to come and open up. It used to fill me with evil glee, because you could see them seething about the time away from their own work - something that we had to deal with from customers all the time - wanting to be shown items on the other side of a large store when we had targets to meet in our own section.