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Originally Posted by bluesdave
... based on the reviews I have already cited, and just about every PC magazine has rated it the best in detection and removal of viruses, root kits, etc.
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I just took apart another infection on a computer 'protected' by Norton. The details. Notepad was connecting to the internet. Of course, when the infection files were removed in the registry, et al, then they returned - the usual behavior of malware. Eventually, another file in Windows directory was found named Notepad with system and hidden attributes. This was a zombie. Norton never saw it. It apparently entered on an e-mail attachment. Norton never saw it coming in and Norton never saw the zombie sitting there waiting for instructions from the internet.
My experience is that Norton and McAfee have both failed. I see no difference in one over the other when it comes to protection. But the Norton has repeatedly required them to call me for assistance. I never get the setup and license renewal problems with McAfee.
BTW, for those who use AOL and are considering something else, first, upgrade to AOL's latest version (10?) where AOL finally provide workable protection. Execute that protection for free (because so many users of older AOL have malware). IOW upgrade only to finally clean your computer with their now free spam and antivirus software before terminating the AOL accounts. Every AOL connected machine I encountered contained malware. AOL finally addressed the problem with the latest AOL browser – too little too late.