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Norton makes their upgrades complicated so that the user ends up downloading the complete suite of products. When it comes to upgrading the product, a simple credit card purchase should be obvious and simple. Any additional software should be obvious that it is another product.
Norton does not do that to multiple users. I have been asked to fix it only to discover they have now downloaded an additional $80 in unnecessary Norton software.
McAfee works and its upgrade is predictable. Others have (in the past two years) had so many problems with Norton upgrades that I have been telling everyone to abandon Symantec Norton. One user with Windows 2000 keeps purchasing from Norton the upgrade which does not work on Windows 2000. And they keep upgrading him with that defective software because Norton's license renewal process is that complex. His problem has been ongoing since early November.
There is no decent reason for their license renewal to have become so complex - other than greed. Get the McAfee and don't even look back. If using Norton, when they try to sell you the whole new package all over again, instead, buy the McAfee. Every Norton upgrade by a layman user has been that troublesome.
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