I like the taking the offensive part. How dare that school lose half your paperwork? You spent hours and hours sending off for these papers, taking that test, getting this reference, and the idiots lose them! What can of education can I get at such a place? Why don't I apply at "enter school of your choice" university. Now THEY have a good reputation!
PS It helps to visualize yourself doing all those things. Sure, you sent for those transcripts - you remember the very day. You distinctly remember dropping that one envelope in the mail. Hypnotize yourself into believing and it shall become true!
