There will always be people who do just enough to get by. There will always be those who do more than their share. The law of averages says it'll all even out in the end.
I surf the web when I'm at work sometimes. Usually I'm too busy, but on slow days I do now and then.
I'm a salesperson. I always make my quota and am in fact one of the two top sales people in the company. The extra I sell makes up for those whose sales skills or product knowledge are not equal to mine.
My boss knows I surf the web sometimes. We all do. We know we're being monitored every moment we're online. I'm sure if my boss had an issue with it he'd tell me and I'd expect him to. I'm sure as hell not going to feel guilty about doing it though because I make more money for the company/hour worked than just about every other salesperson. On the other hand, if they offer me a payrise then I could be persuaded to limit my browsing time.
