The Cellar - View Single Post - Yet more keen links one might want to share

11-24-2005, 01:22 AM

Quote:

Originally Posted by BigV

Phone system hell. You've been there and back. I offer these links to shorten your commute.

Paul English's website, the fella that methodically tracked down the specific steps for the shortcuts in and out of these circles of hell.

Writeup of Mr English's work in the local paper.

Quicklist of shortcuts from paper.

NPR story of same.

I got caught up in one of those computerized recording loops when calling Qwest about a problem recently. The problem was static on my phone line. The computer on the other end kept asking me what I wanted and not understanding because of the static. I finally started shreiking into the phone "HUMAN BEING!" This apparently got thru over the static and I was switched to a live customer rep.