[Bullitt]

any product with lots of parts will always have a few that just break due to poor craftsmanship on that particular item, just a bad batch of plastic from their supplier, a robotic arm that solders the chips incorrectly calibrated for just a few boards on the line, any number of reasons. There will never be a perfect consistantly functioning product, esp. not an mp3 player, in my opinion. You just have to take what your given and deal with it, hoping that improvements will be made where they can be.