The Cellar - View Single Post - Linux Keyboard Problems

lawman · 06-26-2002, 06:40 PM

rant on...

I had a similar problem with a Cybex KVM - the model I owned would not work with a Dell Optiplex Gx110. Every other freaking computer in the world but that one.

So I emailed Cybex support which replied that if it was within a year old they would replace it with one that would work under warranty... of course it was over a year old, but since this was obviously a design flaw I demanded they replace it anyways.

Their response was basically "it's unfortunate that you think this is a design flaw, too bad it's over the warranty period".

Needless to say I won't be buying another Cybex product and now am using a Starview (by StarTech) which works great.

rant off...

maybe that helps, maybe it just helps you believe you aren't too crazy.

06-26-2002, 06:40 PM	#6
lawman unerringly questioning Join Date: May 2002 Location: Whitehorse, Yukon Posts: 100	rant on... I had a similar problem with a Cybex KVM - the model I owned would not work with a Dell Optiplex Gx110. Every other freaking computer in the world but that one. So I emailed Cybex support which replied that if it was within a year old they would replace it with one that would work under warranty... of course it was over a year old, but since this was obviously a design flaw I demanded they replace it anyways. Their response was basically "it's unfortunate that you think this is a design flaw, too bad it's over the warranty period". Needless to say I won't be buying another Cybex product and now am using a Starview (by StarTech) which works great. rant off... maybe that helps, maybe it just helps you believe you aren't too crazy.