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elSicomoro · 06-06-2002, 01:51 PM

Customer service seems to have tanked dramatically in the 90s.

I saw the decline taking shape probably 5 years ago. We were having a horrible time trying to hire Xmas help, and pretty much hired anyone with a pulse. And the workers didn't care...they could always find another job that paid more.

And that still seems to be the case. I would have hoped that the economic slump we went through would weed some of that shit out. But I had a horrible time trying to find help when I worked at CVS. I was fortunate enough to have a good core of workers, but to get any new help was like pulling teeth.

06-06-2002, 01:51 PM	#54
elSicomoro Person who doesn't update the user title Join Date: Jan 2001 Posts: 12,486	Customer service seems to have tanked dramatically in the 90s. I saw the decline taking shape probably 5 years ago. We were having a horrible time trying to hire Xmas help, and pretty much hired anyone with a pulse. And the workers didn't care...they could always find another job that paid more. And that still seems to be the case. I would have hoped that the economic slump we went through would weed some of that shit out. But I had a horrible time trying to find help when I worked at CVS. I was fortunate enough to have a good core of workers, but to get any new help was like pulling teeth.