That "I'm irritated by customers" shit would happen at the restaurant I worked at in high school (1991-92). We closed at 11:30 on Friday and Saturday nights. Now, we were in a large strip mall next to a movie theatre. So, you figure a LOT of movies let out between 10 and midnight, so you're bound to get a few people in after a show.
Oh man...the cooks and the last server would get so pissed. One night, I think the customers could sense the pissiness, so they took their time...and stayed until after 12:30.
A situation like that happened to Rho and I about 6 months ago. We had went to El Azteca, which is a great Mexican restaurant in our area. We got there at 9:15 on a Friday night, and they close at 10. No problem, right? I mean, you figure we'll be done by 10 or shortly thereafter.
Well, the only problem I have with El Azteca is that it seems to take forever to get your food (at least 20 minutes). So, by the time we got our food, it was like 9:45. Then came the push. It was hard enough to get someone over to our table (and there were only 2 other tables occupied in the restaurant) for refills, but then they got outright rude once it creeped closer to 10. Whenever our waitress would come by, I would make sure to make some smart ass remark like, "Yeah, I'm just gonna kick back here and take my time," or "Yeah, I'll finish my meal when I'm fucking good and ready...somebody must have a hot date here." We left shortly after 10...and the waitress got a nice fat zero tip.
I don't subscribe to "The customer is always right," but they ARE right in many cases. And if you need customers to keep you and the family business running, shut the fuck up and make me a taco, bitch!
Had we been complete assholes, that would have been another story. But we were merely customers coming in for a late dinner. I'm incredibly well-behaved when at a restaurant. I don't make an order hard...I like to keep it simple in most cases. So, what's the deal?