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Originally Posted by Beestie
Ebay, on the other hand, has a product - an intangible product but a product. And they have loyalty from their users. There's no "splitting up" the online auction business but if someone puts up a better search engine, two-thirds of google's users would be gone by the end of that week.
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I hear a lot of "I hate Ebay(and paypal) but what choice do I have". If another auction becomes generally available, I can see a lot of people only going to Ebay after they've checked elsewhere first. Then if I want to sell a DoDad(shudder) and there's a thousand on Ebay, I'd put it up on the Avis(#2) auction hoping to catch them before they "resorted" to Ebay.
The people that have money in Google are also users. If they're happy users they will keep the faith and loyalty. Every site and especially search engines has quirks and shortcuts you learn with use. People will stay where they feel comfortable if they can. So I can't see a mass desertion until somebody comes along that's MUCH better. That said, I am an old fart and Google is nothing short of an act of god in my eyes.
