I'd fire her ass, end of story. 6% is a nice raise given the economy. I've only received an "annual" raise twice, 1% and 2.5% respectively. Granted, I've also worked for a lot of failing companies, but my husband works for a major, thriving computer company, and their raises last go-round maxed out at a possible 5%.
I'd ask her directly how her peers said their raises compared, and if she isn't very apologetic, I'd tell her to ask those other people in the regions for a job then.
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