So we're having our Christmas Party...
 

...and because we're such a class operation, we're having it right here in the showroom.

The Memo went out that we would be closing today at 4 to celebrate, and have some Italian Food from the Buca De Beppo next door. catered like.

And OF COURSE we're selling like 3 cars in the middle of it. How the hell does this happen? and the fucking customers are sitting there at a table watching the party.....and no one has offered them any of our food....and the customers don't say..'hey...you guys are having your party...we'll come back tomorrow.....' because they're scumbags just like we are.

the ones that are sitting there next to the buffet table insist on buying today....they'll just go to another dealer if we can't help them today.


who the fuck conducts business in the middle of their Christmas Party?

apparently we do.

jesus.

LOL...

Business > party. Oh wait, that's another thread.

We do. Healthcare is a business don't cha know.

yeah....jinx often asks....what the fuck...are you saving lives there? they can't do without you for x amt of time?

the way they act, you'd think we were

You already know the answer to that....

It ain't about saving anything but the next sale and making it happen.

I shall not patronize you further.

Ya buncha whores...

Seriously, give the customers some party. A few nibbles and a glass of something merry - why not? I imagine it could help clinch a sale. I'd be a little miffed if I was spending tens of thousands in your business and you wouldn't offer me any of the nibbles that were right there at the time.

Keep in mind though, that they're CLOSED.

"Successful Altruistic Auto Dealers" is shelved right next to "The Greatest Irish Lovers" and "Human Rights Advances in China" in the bookstore.

Actually, "Customers for Life: how to turn a one-time buyer into a life-time customer" was written by a car dealer in the USA who grasped that providing excellent customer service is in fact a successful business strategy. Instead of squeezing every penny from each sucker that wanders in, leaving them annoyed and heading elsewhere next time, he found that keeping the customer happy makes them come back. Yah, really. Startling idea. The average customer in his dealership in one sample month had already spent upwards of $300,000 in his business.

ETA: I'm not suggesting altruism. I'm suggesting buttering up the customer with the moolah that is paying for the next staff party.

look. don't fucking lecture me. it's my party and I'll cry if I want to.

:lol:

and for your next lecture, I think Jinx is a little displeased, and may require some kind of chocolatey/flowery/cunnilingual treat to soothe her.

So jim, are you drunk yet? :)

PointMade.

Let's face it, Merc; you'd cry too if it happened to you, right?