Needlessly cruel.

But how do we know that UT didn't photoshop his own photo? Maybe he just wants to scam Costco.

Man, that's really low, UT. I thought you were cool, but now you're using the Cellar as a tool to steal. What an asshole!

Or, since Mrs. Toad apparently was the purchaser of this...

Look at UT being played by the missus! No way I would let Rho do that to me!

The picture Leus made still doesn't match the original ad which has 3 horizontal bands (plackets?) on the front, like the chair.

Ah, shaddap, you party pooper!

Okay, you nitpicker.

Well, the bigger problem is that the height of the dumb ottoman is about two inches lower than the chair.

:D :D :D

Don't suppose you could cut the feet off the chair.
No...I didn't think so. Sorry.

Is there some way we fat lazy bastards could picket Costco electronically?

It's now been an entire business week with no reply.

Perhaps the one person who's designated to handle complaints of this sort is out on vacation this week.

Have you or Sharon called them yet?

Open a can of angry Pearl and Bean on 'em. They'll rue the day...

Sharon is completely in charge of this one -- I just post the info. It's her thing, I probably won't even sit in that chair.

Maybe so UT but if mama ain't happy, ain't nobody happy.:D

Update: finally called costco directly, they agree that the web site is misleading, and they're going to contact the manufacturer and see what can be done.

Does that mean they've put you off until they can decide what to do with you?